Amazon has blocked a product due to alleged design infringement – what now?
If Amazon suddenly removes a product from its range and invokes an alleged infringement of design rights, this is not only annoying for many retailers, but often also damaging to their business. While the seller account usually remains active, affected ASINs can no longer be sold, which can directly lead to lost sales and reputational damage. If this also happens repeatedly, this can also lead to a suspension of the seller account by Amazon.
In my legal practice, I often see cases in which the blocking is based on registered design rights that, on closer inspection, are either ripe for cancellation or in whose scope of protection the objectionable goods do not fall at all.
It should also be noted here that design law is in most cases a so-called unexamined intellectual property right. This means that the substantive requirements for protection, such as novelty and individual character, are not examined by the respective offices.
In the following, you will find initial legal information on how to react correctly in the event of an article being blocked.
1. Keep calm – and proceed in a structured manner
Even if the blocking of a single article seems less dramatic than an account blocking, uncoordinated quick fixes can become problematic later. It is important to proceed systematically:
• Save the notice from Amazon and all related documents
• Make a note of which ASIN is affected
2. Understand what Amazon is accusing you of
Amazon usually acts after a notification by a third party – in this case, presumably the owner of a registered design (design patent). The accusation is then that your product infringes this intellectual property right. Look for the following information in Amazon’s notice:
• The number of the allegedly infringed design (e.g. EU design number)
• The name of the copyright holder or complainant.
• The exact text of the complaint (if indicated)
3. Examination of the legal situation by a specialized lawyer
A design right infringement does not already exist if two products “look similar”. Rather, it depends on the exact design, scope of protection and, in particular, whether the design was rightly registered. In particular, I check for my clients:
• Is the design legally effective and enforceable?
• Is your product really similar – or are there relevant differences?
• Do you have own older rights to the product design or has your product design illegally been registered by a third party?
Depending on the result of the examination, various legal options are then available.
4. Remedies at Amazon – use them in a targeted manner
Even without withdrawal by the complainant, Amazon can release the product on the basis of a convincing “appeal”. This should contain in particular:
• A legal assessment of the allegations
• A presentation of the differences to the protected design
• Objections to the legally valid registration of the design
A legally sound objection significantly increases the chances of success, even if Amazon will refer to other ways in legally ambiguous cases.
5. Contacting the rights holder – only sometimes promising
In many cases, Amazon points out that a withdrawal of the complaint by the rights holder can lead to the reinstatement of the product.
If the legal situation allows this, the complainant can be asked to withdraw the complaint and claim damages. This can always be promising if the complaint can be traced back to a company based in the EU. For a complainant who is not resident in the EU, it is often more difficult. According to my own experience, residents outside of the EU often do not respond to warning letters, so that only legal action remains.
6. Otherwise: Cancellation proceedings before the respective offices
If neither appeal against the blocking decision by Amazon, nor a warning letter or court proceedings against the complainant can achieve a withdrawal of the deletion in a manageable period of time with acceptable costs, cancellation proceedings against the asserted design rights may be considered at the offices. The costs for this have just been reduced slightly at the EUIPO (to € 320). From July 2026, there will also be a fast-track deletion procedure at the EUIPO. However, the exact details of such proceedings are currently still open.
Conclusion: React professionally in the event of individual blocked ASINs
Even if only a single product is affected, a design rights complaint can quickly affect other items – or even lead to the exclusion of Amazon if the reaction is incorrect or too late. With legal assistance, many closures can be successfully lifted.
Are you affected?
I support you in the short term in the examination, evaluation and defense against unjustified design rights accusations – as well as in professional communication with Amazon and rights holders.
Make an appointment now for a free of charge first consultation.